What to Expect
And Frequently Asked Questions
Where are you located?
Our offices are in Cedar City, Utah right off of main street in the Colonial Professional Plaza. 51 East 400 N Office 3C.
Do you take insurance?
Unfortunately, right now we are not on any insurance panels. We do take HSA cards and can provide you with the documentation needed to seek reimbursement from your insurance company, although that is not a guarantee that you will receive reimbursement.
What happens first?
After you have contacted us and scheduled an appointment, we will send you a link to our intake paperwork to be completed before your first session. These documents outline our policies, confidentiality, payment details, and general information that helps us get to know you a little before we meet.
What if I need to cancel?
As long as you cancel with at least 24 hours notice there will be no charge for the canceled appointment. To help this, you are sent text/email reminders about your sessions. These reminders are options you can sign up for when you fill out your initial paperwork.
The First Session
During your first session we will get to know each other a little, explore the goals you have for counseling, what is going well and what you'd like to be different. We may begin skill building or exploring in more depth, depending on your level of comfort. You will have the chance to ask questions and determine if this relationship seems to be a good fit for you and your goals.
Session Rates & Good Faith Estimate
Please reach out to us regarding session rates. Payment is typically taken after the completion of the session by credit card.
You have the right to receive a “Good Faith Estimate” explaining how much your medical and mental health care will cost. By law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the expected charges for medical services, including psychotherapy services. You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency healthcare services, including psychotherapy services. You can ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule a service. If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill. Make sure to save a copy or picture of your Good Faith Estimate. For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises or call (800) 985-3059.